The Best Customer Service in CRM & Marketing Automation

Ian Cuatico, Director of Services and Support

A unique feature that doesn't get the credit it deserves is our awesome dashboard! By simply signing onto GreenRope, a summary of your sales, marketing, and operational efforts are readily available. I enjoy that these dashboards are completely customizable and that you can select which charts and data are easily and immediately available on your home page. It’s great to look at all of your account’s activity in one place.

Hunter Ricci, Client Services Manager

I always enjoy using Customer Journey feature! It's a simple, intuitive feature with intelligent marketing capabilities. This feature allows for an endless amount of unique customer journeys, tailor fit to each customer based off their interactions with your brand. It's visual display is beautiful, fun and makes the feature easy to understand. Predicated on the realization that 'one size doesn't fit all,' Customer Journey Mapping brings the customer experience into the twenty first century.

My favorite part GreenRope is support is being able to help small businesses amplify their reach through marketing automations and organizational tools. Being able to enable small business success adds purpose to my daily grind.

Vickie Reilly, Technical Support Manager

My favorite GreenRope feature is the ability to have unlimited User-Defined Fields. This acknowledges that every business is unique and offers our clients a chance to really make GreenRope their own.

I love being part of this GreenRope support team because we are all focused on giving our users the best experience possible. It’s great to see the positive teamwork involved in meeting that goal, and to know that you will have the full force of GreenRope to help solve issues. Everyone at GreenRope is effectively a support person!

Melissa Filich, GreenRope Certification Program Manager

My favorite GR feature is the Learning Management System! The LMS allows you to create a customized online course for your contacts and/or employees for anything from onboarding to certification training! Interested in GreenRope’s Certification Program that utilizes our very own LMS? Contact me!

I love being part of this team because it is a type of family, each of us helps one another and a lot of teamwork goes into every aspect of the system. We push each other to be better and everyone is passionate about the success of our clients and the success of GreenRope.

Virginia Garcia, Client Services Manager

Virginia is the newest member of the GreenRope Family. She has a strong background in customer service and management. She is quick and eager to learn just about anything that is thrown at her, and when she is not working she is immersed in all different forms of art with her cat.

Valentina Voloshyna, Client Services Manager

It is difficult to say what is my best feature of GreenRope as there are plenty of them. I like that we have lots of automation. Such as workflows, drip campaigns and so on. I fall in love with the Guide me’ button as it makes using the platform quite easier. Ability to have unlimited UDF is great as it allows to gather so many information about the client in one place. I am sure I will find lots of interesting in GreenRope during my work here.

I am grateful to be the part of such a great team, to get to know such great, supportive and knowledgeable people, who are always willing to help and do their best for the customer and for the whole our team.